Terms and Conditions

1. Purpose and Validity

These general terms and conditions govern the use of MGP Conseils’ services. Any collaboration with MGP Conseils implies full acceptance of these conditions. Service proposals are valid for a period of thirty (30) days from their issue date.

2. Client Responsibilities

The client undertakes to provide all necessary information, resources, and infrastructure for the execution of the requested services. Any delay in transmitting these elements could impact the completion deadlines.

3. Suspension and Termination

MGP Conseils reserves the right to suspend or terminate a service in the event of the client’s non-compliance with contractual obligations, particularly in case of payment default. In such a case, ongoing work may be interrupted and deliverables withheld until regularization.

4. Travel Pricing

Any travel exceeding 50 km will be billed at the current hourly rate in addition to other applicable fees.

5. Accommodation during Travel

When travel is required to visit the project site or when requested by the client, MGP Conseils applies the current standards established by Public Services and Procurement Canada regarding accommodation rate limits.

  • Accommodation is billable for one (1) night per day of required on-site presence.
  • Accommodation costs will be reimbursed or billed to the client based on the maximum rates established for the city or region concerned, according to the current Accommodation Rate Limits, available on the Government of Canada website.
  • If no accommodation compliant with the reference rates is available, a justification will be provided to the client, and a reasonable alternative will be proposed.
  • All accommodation-related expenses, including but not limited to parking fees, Wi-Fi, meals not included, or other related expenses, will be borne by the client.

MGP Conseils commits to optimizing costs by adhering to these standards while ensuring the smooth execution of on-site services.

6. Modification of Services

Services are defined according to the needs expressed by the client. Any modification requested during service delivery must be subject to a written agreement and may lead to adjustments in terms of deliverables, deadlines, and costs.

7. Offer Revision

If elements not initially communicated significantly alter the nature of the services to be provided, MGP Conseils reserves the right to revise or cancel the initial proposal.

8. Extension and Renewal

Any prolongation or extension of services requiring additional resources must be approved in writing by both parties.

9. Professional Execution

MGP Conseils commits to providing services according to current professional standards. Opinions and recommendations are provided based on industry best practices and engage only the professional responsibility of the experts involved.

10. Obligation of Means

MGP Conseils is bound by an obligation of means and advice, but does not guarantee specific results. The client must actively collaborate by providing the necessary information for the proper execution of services.

11. No Guarantee of Results

No guarantee of performance, commercial success, or operational success is provided for the deliverables. Any subsequent adaptation or modification required after delivery must be subject to a new agreement.

12. Intellectual Property and Patents

MGP Conseils cannot be held responsible for any potential violations of patents or intellectual property rights related to the services rendered. It is the client’s responsibility to perform the necessary verifications.

13. Transfer of Ownership

Once services are completed and payments made, the intellectual property of the deliverables is transferred to the client, including all data and analyses performed.

14. Limitation of Liability

MGP Conseils cannot be held responsible for loss of profits, indirect damages, or harm suffered by the client resulting from deliverables or delivery delays, except in cases of gross professional negligence.

15. Responsible Use of Deliverables

The client undertakes to use the deliverables in a manner consistent with the recommendations provided and not to alter their interpretation in a way that could harm the reputation of MGP Conseils or its partners.

16. Delivery Deadlines

Completion times are estimates and depend on various factors, including the availability of resources and suppliers. Any delay will be communicated to the client as far as possible.

17. Hour Banks

Purchased hour banks must be used within six (6) months following the invoice date. Hours not used after this period will be forfeited and cannot be carried over or refunded.

18. Force Majeure

MGP Conseils cannot be held responsible for delays or inability to perform due to events beyond its control, such as natural disasters, strikes, pandemics, or the unavailability of key personnel.

19. Reuse of Know-how

The know-how acquired by MGP Conseils in the context of its services may be reused in other professional contexts, subject to current confidentiality agreements.

20. Acceptance of Deliverables

Deliverables are considered accepted if no written objection is received within fifteen (15) days following their delivery. Any request for clarification will be handled according to a schedule to be defined.

21. Use of MGP Conseils’ Name

The client may not use the name, logo, or brand of MGP Conseils for promotional purposes without the prior written consent of MGP Conseils. Any public mention must be submitted for approval.

22. Validity of Clauses

If any provision of these terms and conditions is declared invalid, the other provisions remain fully applicable.

23. Entire Agreement

These terms and conditions constitute the entire agreement between MGP Conseils and the client. Any modification must be made in writing and approved by both parties.

24. Disputes and Jurisdiction

Any dispute will be governed by the laws of the province of Quebec and submitted to the courts of the judicial district of Montreal.

25. Right of Correction

MGP Conseils reserves the right to correct any error or omission in these terms and conditions.

26. Legal Identity

MGP Conseils operates under the legal entity 9410-7125 Québec Inc.